Your Privacy Matters

Privacy Policy

Last updated: December 2024

At MtixGala, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information you provide directly, including name, email, profile details, and contest submissions. We also automatically collect usage data and device information to improve your experience.

How We Use Your Information

Your information is used to operate the platform, process contest entries, communicate with you, improve our services, and ensure platform security. We never sell your personal data to third parties.

Data Protection

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your personal information from unauthorized access.

Cookies & Tracking

We use cookies and similar technologies to enhance user experience, analyze platform usage, and personalize content. You can control cookie preferences through your browser settings.

Third-Party Services

We may use third-party services for analytics, payment processing, and communication. These services have their own privacy policies and we ensure they comply with data protection standards.

Your Rights

You have the right to access, correct, or delete your personal data. You can also object to processing, request data portability, and withdraw consent at any time.

Data Retention

We retain personal data only as long as necessary for the purposes collected, or as required by law. Contest submissions may be retained for archival and promotional purposes.

Children's Privacy

Our platform is not intended for users under 18. We do not knowingly collect personal information from children. Parents can contact us to remove any data collected inadvertently.

International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure adequate protection through standard contractual clauses and data protection agreements.

Changes to Privacy Policy

We may update this policy periodically. We will notify users of significant changes through email or platform notifications. Continued use constitutes acceptance of changes.

Contact Us

Response Time
Within 1hr
Address
Lahore , Pakistan

For data access requests or privacy concerns, please contact our Data Protection Officer.