We're Here to Help

Contact Support

Get help with contests, technical issues, or general inquiries

Contact Methods

Email Support

For detailed inquiries and support

contact@mtixfashiongala.com
Response: Within 1 hours

Phone Support

For urgent matters during business hours

+1 (555) 123-4567
Response: Mon-Fri, 9AM-6PM EST

Live Chat

Instant help with platform issues

Click the chat button
Response: Within 5 minutes

Business Hours

Our standard support availability

24/7 for emergencies
Response: Always monitoring

Frequently Asked Questions

How long does it take to get a response?

Email inquiries are typically answered within 24 hours. Live chat provides instant responses during business hours.

Can I get help with contest submissions?

Yes! Our support team can help with submission issues, technical problems, and contest rule clarifications.

What information should I include in my support request?

Please include your username, contest name (if applicable), detailed description of the issue, and any relevant screenshots.

Do you offer support in multiple languages?

Currently, we offer support in English and Spanish. More languages will be added soon.

Send Us a Message

For urgent matters, please use phone support or live chat. We strive to respond to all inquiries within 24 hours.